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Chat Topics

Developed by davanstrien
A BERTopic-based chat topic classification model capable of automatically identifying and categorizing topics from massive text data
Downloads 262
Release Time : 5/29/2023

Model Overview

This model is built using the BERTopic framework, specifically designed for analyzing chat texts and extracting meaningful topic classifications. Suitable for topic mining and analysis in scenarios such as social media and customer service dialogues.

Model Features

Modular Design
Adopts BERTopic's modular framework, allowing flexible adjustments to various processing stages
Multi-topic Identification
Capable of automatically identifying 75 different topic categories
Keyword Extraction
Provides the most representative keywords for each topic
Large-scale Training
Trained on 63,530 documents, covering a wide range of topics

Model Capabilities

Text Classification
Topic Identification
Keyword Extraction
Topic Visualization

Use Cases

Social Media Analysis
Chat Topic Monitoring
Analyzing trending discussion topics on social media
Identifies 75 different topic categories
Customer Service
Customer Service Dialogue Analysis
Classifying main topics of customer inquiries
Improves customer service response efficiency
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