P

Polite Guard

Developed by Intel
Polite Guard is an open-source NLP language model developed by Intel, based on BERT fine-tuned for text classification tasks, designed to classify text into four categories: polite, somewhat polite, neutral, and impolite.
Downloads 367
Release Time : 12/16/2024

Model Overview

Polite Guard is a BERT fine-tuned text classification model used to identify and classify the politeness level of text, suitable for scenarios such as customer service that require maintaining polite interactions.

Model Features

Politeness Classification
Can classify text into four categories: polite, somewhat polite, neutral, and impolite.
Enhanced Robustness
Improves system resilience by providing defense mechanisms against adversarial attacks.
Benchmarking and Evaluation
Introduces the first politeness benchmark, allowing developers to evaluate and compare model performance in politeness classification.
Improved Customer Experience
Significantly enhances customer satisfaction and loyalty by ensuring respectful and polite interactions across various platforms.

Model Capabilities

Text Classification
Politeness Level Recognition
Customer Service Interaction Analysis

Use Cases

Customer Service
Politeness Interaction Analysis
Used to analyze the politeness level in customer service conversations, ensuring interactions are respectful and friendly.
Increased customer satisfaction and loyalty
Content Moderation
Impolite Content Detection
Detects and filters impolite or rude text content.
Maintains a friendly atmosphere in communities or platforms
Featured Recommended AI Models
AIbase
Empowering the Future, Your AI Solution Knowledge Base
Ā© 2025AIbase